This incident has been resolved, the Onboarding Wizard is now functioning as expected. We will continue to monitor the Onboarding Wizard for any disruptions.
Posted Nov 07, 2024 - 13:15 CST
Update
We are continuing to investigate this issue.
Posted Nov 07, 2024 - 09:23 CST
Investigating
We are currently investigating an issue with our Onboarding Wizard for Business Center preventing us from completing the Onboarding Process.
Issue Experience: Users will see an error stating the account information could not be retrieved and will not be able to continue with Onboarding.
This incident is currently effecting:
Users: Global Device/OS: Desktop/Browser Effected Component: Onboarding Wizard Current Workaround: no current workaround Estimated Timeline to Resolution: No ETA
We will continue to provide regular updates here regarding the incident.
Posted Nov 07, 2024 - 09:15 CST
This incident affected: Business Center (Business Center).