Android Users unable to access Business Center mobile app

Incident Report for Thryv

Resolved

This issue is now resolved and full functionality has been restored.

Posted Oct 24, 2023 - 18:02 CDT

Investigating

We are currently investigating an issue where android users are unable to access the business center mobile app.

Issue Experience: When android users attempt to access the business center mobile app they receive an alert that the app has a bug and will not open.

This incident is currently effecting:

Users: (Android Mobile users)
Device/OS: (Android phones)
Effected Component: (Business center mobile app)
Current Workaround: (You may still access Business center by using your mobile browser or desktop browser and visiting login.thryv.com)
Estimated Timeline to Resolution: We are working to resolve this as quickly as possible.

We will continue to provide regular updates here regarding the incident.

Posted Oct 24, 2023 - 14:28 CDT

This incident affected: Mobile App (Mobile App).