Update - We remain on track for the 6-week estimate regarding the vendor infrastructure change. No new action is required from users at this time.
Aug 28, 2025 - 10:19 CDT
Identified - Impact: Nextdoor Listings Creation and Listing Updates are currently unavailable.
Cause: We've identified the root cause to be related to a dependency on a third-party vendor who is making a required infrastructure change. This is not a software bug, but rather a platform-level upgrade requiring significant changes.
Timeline: Due to the complexity of the fix, we estimate that resolution may take up to 6 weeks. We understand the disruption this may cause and are actively working toward a long-term fix. We will provide biweekly updates on progress, or sooner if timelines change.
Thank you for your continued patience
Aug 14, 2025 - 09:49 CDT
Resolved -
This incident has been resolved.
Aug 25, 13:26 CDT
Investigating -
Current Status: Partially Operational Discovered: 8/25/2025 10:20 AM CT Resolved: 8/25/2025 1:20 PM CT
Impacted Product: Business Center Affected Feature: Thryv Calendar
What does this mean for you? When attempting to edit an appointment from the Thryv Calendar, the page will freeze, and the edit button is unresponsive.
We are working diligently to resolve this issue; we will provide ongoing status updates.
Aug 25, 10:43 CDT