Thryv Uptime Meter
Identified - A fix has been implemented that has resolved the error causing a blank page to display for the listed features. However, users are now experiencing an issue where the page "sticks" when navigating from one impacted feature to another. Refreshing the page will also resolve this as a workaround and allow the page to load. It is recommended for mobile app users to access the Business Center on a mobile browser for the time being so that the refresh page option may be used to resolve any stuck pages.
Apr 01, 2025 - 15:06 CDT
Update - Our team continues to investigate the root cause of this issue. As a current workaround accessing any of the impacted features and then refreshing the page will allow the page to load properly.
Apr 01, 2025 - 13:10 CDT
Investigating - Current Status: Partially Operational
Discovered: 4/1/2025 9:30AM CST
Resolved:

Impacted Product: Business Center
Affected Feature: ThryvPay, Online Listings Management, TeamChat, Google Profile, Social, Reputation (reviews), Signature Requests

What does this mean for you?
Users are seeing a blank page when attempting to access the features listed above in their Business Center. Other features in the Business Center are working as intended.

Current Workaround: no current workaround

We are working diligently to resolve this issue; we will provide ongoing status updates.

Apr 01, 2025 - 11:52 CDT
Update - Our development team continues to investigate the root cause of the delay in sending Announcements. Further updates or workarounds will be provided once available.
Mar 13, 2025 - 13:24 CDT
Investigating - Current Status: Degraded Performance
Discovered: 3/6/2025
Resolved:

Impacted Product: Business Center
Affected Feature: Marketing - Email Announcements

What does this mean for you?
Users are experiencing issues when sending an Announcement using the "Send Now" option. The Announcement is not sending right away despite using the Send Now option and is being delayed from sending, in some cases for multiple hours. We are investigating the root cause with high urgency.

Current Workaround: No current workaround. The Announcement send eventually. Users should not attempt to send the same Announcement multiple times.

We are working diligently to resolve this issue; we will provide ongoing status updates.

Mar 07, 2025 - 13:38 CST
Business Center Partial Outage
90 days ago
99.9 % uptime
Today
Business Center Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Business Center TeamChat App Partial Outage
90 days ago
96.87 % uptime
Today
Calendar Operational
90 days ago
100.0 % uptime
Today
Clients (CRM) Operational
90 days ago
100.0 % uptime
Today
Sales - Invoicing, Estimates, Payments Operational
90 days ago
100.0 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
100.0 % uptime
Today
Reputation - Review Response Partial Outage
90 days ago
96.87 % uptime
Today
Website Widgets Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Business Page Operational
90 days ago
100.0 % uptime
Today
Reserve with Google Operational
90 days ago
100.0 % uptime
Today
Email Signature (Online Presence) Operational
90 days ago
100.0 % uptime
Today
Business Center Listings Management Partial Outage
90 days ago
96.87 % uptime
Today
Business Center Google Business Profile Partial Outage
90 days ago
96.87 % uptime
Today
Business Center App Market (4.0 only) Operational
90 days ago
100.0 % uptime
Today
Settings Operational
90 days ago
100.0 % uptime
Today
BC ThryvPay Tab Partial Outage
90 days ago
96.87 % uptime
Today
ThryvLeads Reporting Access - BC Operational
90 days ago
100.0 % uptime
Today
Signature Requests Partial Outage
90 days ago
96.87 % uptime
Today
Business Center Social Partial Outage
90 days ago
99.75 % uptime
Today
Inbox Operational
90 days ago
100.0 % uptime
Today
Email Messages (inbound) ? Operational
90 days ago
100.0 % uptime
Today
Email Messages (outbound) Operational
90 days ago
100.0 % uptime
Today
SMS Messages (inbound) Operational
90 days ago
100.0 % uptime
Today
SMS Messages (outbound) Operational
90 days ago
100.0 % uptime
Today
Calendar Operational
90 days ago
100.0 % uptime
Today
Calendar Operational
90 days ago
100.0 % uptime
Today
Online Booking Operational
90 days ago
100.0 % uptime
Today
Clients Operational
90 days ago
100.0 % uptime
Today
Clients Operational
90 days ago
100.0 % uptime
Today
Sales Operational
90 days ago
99.99 % uptime
Today
Invoices Operational
90 days ago
99.97 % uptime
Today
Estimates Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
ThryvPay Operational
90 days ago
100.0 % uptime
Today
ThryvPay Web Operational
90 days ago
100.0 % uptime
Today
ThryvPay Mobile App Operational
90 days ago
100.0 % uptime
Today
Scheduled Payments Operational
90 days ago
100.0 % uptime
Today
Card on File Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
100.0 % uptime
Today
Deposits Operational
90 days ago
100.0 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Documents Operational
90 days ago
100.0 % uptime
Today
Signatures Operational
90 days ago
100.0 % uptime
Today
Marketing Degraded Performance
90 days ago
99.99 % uptime
Today
Announcements (Email) Degraded Performance
90 days ago
100.0 % uptime
Today
Announcements (SMS) Operational
90 days ago
100.0 % uptime
Today
Automated Campaigns (Email) Operational
90 days ago
100.0 % uptime
Today
Automated Campaigns (SMS) Operational
90 days ago
100.0 % uptime
Today
SMS opt-in Operational
90 days ago
100.0 % uptime
Today
Marketing Center Operational
90 days ago
99.99 % uptime
Today
Reputation Operational
90 days ago
100.0 % uptime
Today
Reviews Operational
90 days ago
100.0 % uptime
Today
Competitor Watch Operational
90 days ago
100.0 % uptime
Today
Online Presence Operational
90 days ago
99.99 % uptime
Today
Website Widgets Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Reserve with Google Operational
90 days ago
100.0 % uptime
Today
Client Portal Operational
90 days ago
99.98 % uptime
Today
Listings Management Operational
90 days ago
100.0 % uptime
Today
Google My Business Operational
90 days ago
100.0 % uptime
Today
Social Content Operational
90 days ago
99.97 % uptime
Today
Social Content Operational
90 days ago
99.97 % uptime
Today
App Market Operational
90 days ago
100.0 % uptime
Today
My Account Operational
90 days ago
100.0 % uptime
Today
Constant Contact Operational
90 days ago
100.0 % uptime
Today
Quickbooks (Online) Operational
90 days ago
100.0 % uptime
Today
Thryv Notifier Operational
90 days ago
100.0 % uptime
Today
Yext Advanced Operational
90 days ago
100.0 % uptime
Today
Jotform Operational
90 days ago
100.0 % uptime
Today
Mail Chimp Operational
90 days ago
100.0 % uptime
Today
Quickbooks (Desktop) Operational
90 days ago
100.0 % uptime
Today
MYOB Essentials Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
Gmail Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Smart Data Importer Operational
90 days ago
100.0 % uptime
Today
App Market Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger App Operational
90 days ago
100.0 % uptime
Today
Instagram Messenger App Operational
90 days ago
100.0 % uptime
Today
MarketPlace Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Business Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Command Center Mobile App Operational
90 days ago
100.0 % uptime
Today
ThryvPay Mobile App Operational
90 days ago
100.0 % uptime
Today
Thryv Leads Operational
90 days ago
99.99 % uptime
Today
Thryv Leads - Business Center Operational
90 days ago
99.99 % uptime
Today
Thryv Leads - Command Center Operational
90 days ago
100.0 % uptime
Today
Thryv Leads Reporting Operational
90 days ago
100.0 % uptime
Today
Command Center Operational
90 days ago
99.94 % uptime
Today
Command Center Inbox Operational
90 days ago
99.94 % uptime
Today
Channels Operational
90 days ago
100.0 % uptime
Today
TeamChat Operational
90 days ago
100.0 % uptime
Today
Calls Operational
90 days ago
100.0 % uptime
Today
Voicemail Operational
90 days ago
100.0 % uptime
Today
Command Center ThryvPay Tab Operational
90 days ago
100.0 % uptime
Today
ThryvLeads Reporting Access - Command Center Operational
90 days ago
100.0 % uptime
Today
Marketplace Operational
90 days ago
100.0 % uptime
Today
Signature Request Operational
90 days ago
100.0 % uptime
Today
Website Builder Operational
90 days ago
100.0 % uptime
Today
Marketing Center Operational
90 days ago
100.0 % uptime
Today
Marketing Center Overview Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Marketing Center Social Operational
90 days ago
100.0 % uptime
Today
Tools Operational
90 days ago
100.0 % uptime
Today
Trackable Phone Number Operational
90 days ago
100.0 % uptime
Today
Marketing Center Listings Management Operational
90 days ago
100.0 % uptime
Today
Reputation - Review Response Operational
90 days ago
100.0 % uptime
Today
Marketing Center SEO Operational
90 days ago
100.0 % uptime
Today
Reporting Center Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Thryv Login Operational
90 days ago
100.0 % uptime
Today
Thryv Login - Command Center, Business Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

Unresolved incident: Business Center - Blank Page: Multiple Features.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - This incident has been resolved.
Mar 25, 16:56 CDT
Monitoring - A fix for the issue was implemented and the errors are subsiding. It is estimated that the errors will be fully resolved in the next 15 minutes. We are continuing to monitor for any further disruptions.
Mar 25, 14:10 CDT
Identified - Our development team has identified the root cause and is working on implementing a fix. Additional updates will be provided once available.
Mar 25, 13:50 CDT
Update - We are continuing to investigate this issue.
Mar 25, 13:43 CDT
Investigating - Current Status: Outage
Discovered: 3/25/25 1 PM CST
Resolved:

Impacted Product: Command Center, Business Center
Affected Feature: Command Center & Business Center access/login

What does this mean for you?
Command Center and Business Center users are currently unable to access the Thryv Command Center and Business Center. An error message occurs stating unable to login successfully even if the correct email/password is used. Our development team is aware of the issue and is working on a resolution with the highest priority. Users will also be unable to access their Business Center (through Command Center), Marketing Center, Thryv Leads, and other Thryv software features at this time.

Current Workaround:

We are working diligently to resolve this issue; we will provide ongoing status updates.

Mar 25, 13:35 CDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.