Work on the vendor infrastructure change continues as expected. The 6-week completion estimate is unchanged, and no action is required from users.
Sep 12, 2025 - 12:18 CDT
Update - We remain on track for the 6-week estimate regarding the vendor infrastructure change. No new action is required from users at this time.
Aug 28, 2025 - 10:19 CDT
Identified - Impact: Nextdoor Listings Creation and Listing Updates are currently unavailable.
Cause: We've identified the root cause to be related to a dependency on a third-party vendor who is making a required infrastructure change. This is not a software bug, but rather a platform-level upgrade requiring significant changes.
Timeline: Due to the complexity of the fix, we estimate that resolution may take up to 6 weeks. We understand the disruption this may cause and are actively working toward a long-term fix. We will provide biweekly updates on progress, or sooner if timelines change.
Thank you for your continued patience
Aug 14, 2025 - 09:49 CDT
Update:This incident has been resolved.
Sep 9, 18:06 CDT
Monitoring -
Update: A fix was put in place, and we are currently monitoring it.
Sep 9, 16:21 CDT
Identified -
Update: The issue has been identified. Our development team is actively working on implementing a fix. We’ll provide additional updates as progress continues.
Sep 9, 15:06 CDT
Investigating -
We are currently investigating an issue affecting invoice editing functionality. Some users may experience degraded performance or difficulty editing invoices. Our engineering team is actively working to identify the cause and implement a fix. We will provide the next update as soon as more information becomes available.
Sep 9, 14:21 CDT